Returns Policy

Returns Policy

When you receive your package, you'll receive a returns form included inside with all information needed to make your return.

Please ensure to fill in ALL required information on the returns form.

You must comply with the following check points to enable receiving a refund or exchange.

 

  • Item must be returned within 30 days from the day you've received your order.

 

  • Items can only be exchanged for the same RRP or purchased value. If you require a different item with a higher value, then please return for a full refund.

 

  • Item(s) must be sent back with the returns form included in the package. Any returns sent back without this form may not be processed.

 

  • Item must be unworn & unwashed (no distinct odours, blemishes, signs of wear etc.) Any items found to be in poor condition will be returned back to you.

  • Items covered in animal/human hair will not be accepted.

 

  • All items are thoroughly inspected before any action is taken.

 

  • Returns can take up to 10 days to process, so don't be alarmed if you've tracked your return as delivered but haven't heard from us yet.

  • The returned product is unused and within its original packaging. All original labels intact and in a condition to resell the product.

  • Our returns address is: Jakd Returns, Unit 8, Portway Close, Coventry CV4 9UY United Kingdom

If any item returned breaches any of the terms outlined in this policy, we reserve the right to return the item back to you in the same condition it was received in.